Getting Started with Google Apps

Mail and Calendar


Welcome to Google Apps

Now that you have a new Google Apps account, you're ready to take advantage of all the benefits of Google Apps Mail, Calendar, and Docs. We think you'll find that these services will make communicating and collaborating with your coworkers easier and more efficient.

As a hosted service, Google Apps is different from Microsoft Outlook and other PC based email client programs in significant ways. Although Google Apps has many of the same features as traditional PC based programs do, most of them work differently, so you'll need to spend some time getting acquainted with them. In addition, Google Apps has many helpful features that aren't available in traditional applications, and you'll want to learn how to use them as well. On the other hand, some of the features you're used to in aren't available in Google Apps; these differences will require some adjustment. Like any transition, there's a trade-off required. However we're confident that you'll quickly see the benefits far outweighing anything you leave behind.

We know that this type of change can be difficult, especially when you're busy and need to get your work done. That's why we're committed to helping you make a smooth transition to Google Apps. We're available to help if you encounter any issues with your migrated data, have difficultly with the services, or just need answers to your questions. 

How to Use This Guide

To get started with your new email and calendar services, follow the instructions in this guide to complete the following tasks:

Step 1: Access your new email and calendar services.
Step 2: Set up your email  (including personal contacts).
Step 3: Set up your calendar.

After you finish the setup tasks, browse the rest of this guide to learn more about using your new email and calendar services.

How to Get Help

If you have a question about Google Apps or your account that you can't find in this guide, or you encounter an issue, please  contact us.


Benefits of Google Apps

Power and Convenience

A full 25 GB of storage for your email, which is considerably larger storage than you would have had in your PC based email program.   Now, you no longer need to store messages in offline (PST) files on your computer. Innovative features to help you work more efficiently, including email labels, email conversations, and Google-powered search.

Easy Access


Log in from any computer, anywhere to get email, check your calendar, or collaborate on a document. If you're remote or on your home computer, you can still access Google Apps in your web browser.

Never lose data, even if your computer crashes or is lost or damaged. All your work is hosted and safely backed up on Google’s secure servers instead of on your computer.  

Better Collaboration 



Coordinate meetings and company events by sharing calendars that anyone (or just a select few) can view alongside their own agenda.

Share documents, spreadsheets, and presentations that multiple team members can view and edit all at the same time.

Send and receive instant chat messages right in your Mail window.


Build team web sites to quickly publish all sorts of shared information, such as documents, spreadsheets, presentations, files, videos, and gadgets

Share videos with your team or throughout the company to get your message across in style (Google Apps Business and Education editions only)



Data can be migrated from Outlook into Google Apps

This includes:

All of the email in your Inbox (including subfolders) and Sent Items
All of your calendar events
All of your personal contacts

If Data Has Not Been Migrated

You can set up or restore the following data in Google Apps.

Data Able to restore in Google Apps?
Calender events Yes. You can send out new invitations for events you host, and request invitations from events you are attending.
Your personal contacts Yes. You can use a Google tool to migrate your contacts.
Rules you set up for email Yes. You can use email filters.
Your email signature
 Yes. However, note that:
Your signature can be plain text only. Or...

You can format your signature using the Rich Text Signatures feature in Google Mail Labs.

You can set up only one signature.

Your PST files on your desktop (email stored under Personal Folders) Yes. You can use a Google tool to upload PST files and store them in your online email archive.
Messages in your Drafts and Outbox folders Google Mail includes a Drafts folder, but not an Outbox. You can copy and paste the text of your messages in your Draft and Outbox folders to new messages in Google Mail.
Outbox Tasks
 Yes, your Mail and Calendar windows have a Task gadget that lets you create "to do" lists. You can also drag email messages to the list for follow-up.
Message flags (such as Important and Follow-up) Yes, for messages in your Inbox, you can use email labels and "stars." However, you can't send a flag with a message so that recipients see it.
Public (shared) folders No. 
Shared mailboxes Yes, we can set up an account that can be shared. You can also share your mailbox with others using the Grant access option in your Mail settings. 
Attachments in calendar events Yes. You can add links to documents on the intranet or to any of your Google documents. Alternatively, you can send attachments in a separate email message to invitees. 



Logging In to Google Apps Mail


      Go to http://google.com/a/yourdomain.co.nz
On the "Welcome" page, enter your user name and password, and then click Sign In



The Google Apps account setup page appears.




Type the characters that appear on the page. 
Click Create my account.
In your list of services, select Email.

Your Inbox appears. For example:


 











 

Access Your Calendar

To access your calender, click the Calendar link at the top of your Mail window:


Your calendar appears. For example:



You can import your email messages from Microsoft Outlook to Google Apps Mail, using Google Apps Sync for Microsoft Outlook, a plug-in for Outlook. With Google Apps Sync, you can import your messages directly from our mail server or from PST files that you saved. You can also import all of your Outlook Calendar events and personal contacts in Outlook, using the same plug-in. 

The Google Apps Sync gives you the option of converting folders in Outlook or PST files to labels. Labels provide the same function as folders but with more flexibility. Each of your original folder names becomes a label, with the next level folder separated by a slash, as in “Projects/Resin 5XB.” For example:


Important: 

  • Importing your email messages can take significant time. However, the import process runs in the background, so you can continue to work on your computer, and even use your Google Apps Mail account, while Google Apps Sync is uploading messages.
  • For migrated messages that were in subfolders, we recommend that you rename their labels with the name of the original top-level folder or one subfolder. Usually, one label is enough to effectively categorize your messages.
  • You can easily rename, remove, or add labels on your migrated messages. Learn more about using labels

To install the Google Apps Sync for Microsoft Outlook and import your Outlook data:
Go to the following URL and and follow the instructions under
http://mail.google.com/support/bin/answer.py?hl=en&answer=153871

When prompted to sign in, use your new Google Apps user name and password.

Important: After you've verified that your Outlook data was imported to Google Apps, remove the Google Apps Sync plug-in from your computer, using Windows Add/Remove Programs.

Recreate Your Calendar Events

(Applies only if not using Google Apps Sync for Microsoft Outlook)-

The first time you access your Google Apps account, your calendar will likely be empty or show only a few new event invitations. You can recreate your calendar manually, by:
  • Sending new invitations for events you previously scheduled in Outlook
  • Requesting others to send you new invitations to events to which you were previously invited
To recreate your calendar events manually:
  1. Open your Outlook Calendar and display the Week or Month view. (You can still view your Outlook Calendar, but it's in offline mode only and no longer "active.")

  2. Open your Google calendar, so you have both calendars open side-by-side. Display the Weekly or Monthly view.
  3. Open one event at a time in Outlook and do the following:
    • If you originally scheduled the event, add a new event for it on your Google calendar. Make sure you add all the event details that were in the Outlook invitation, including recurrence, reminders, agenda, attendees and so on.
    • In your invitation to attendees, you might want to indicate why you're sending a new invitation and tell them to delete the original event from their calendars (to avoid having duplicate events). Here's an example:
"I'm sending you a new invitation to this meeting because I've just moved over to Google Calendar and need to recreate my scheduled events. Please accept this new invitation for [name of event]. If you already have this meeting on your calendar, delete that old entry for it on your calendar."
    • If you were invited to the event, send an email message to the event organizer, requesting a new invitation. Your message might include a note about why you need to a new invitation. Here's an example:
"I've just moved over to Google Calendar, and I need to recreate my calendar. Please send me a new invitation to [name of event] so it will appear on my new calendar."
Note:
  • Google Calendar doesn't support file attachments, so if the event has an attachment, send it in a separate email message after your send your new invitation. 
  • If you copy a list of attendees from Outlook, ensure you change the semicolons that separate the addresses to commas. 

Step 3: Set Up Your Email


To complete the switch from Outlook Mail to Google Mail, you might need to: 
Set up email filters
Ceate an email signature
Create personal email (mailing lists)

Set Up Email Filters

Email Rules from Outlook are not migrated to Google Apps. However, in Google Apps, you can set up "filters" instead, which provide similar functionality.

Click Create a filter at the top of your Mail window:



Enter your filter criteria in the fields:



Optionally, click Test Search to see which messages currently in Google Mail match your filter terms. You can update your criteria and run another test search.


Click Next Step.

Select one or more actions to apply to messages that match this filter's criteria:














Note: These actions are applied in the order in which the actions are listed. For example, you could choose to Forward matching messages to a specific email address, then Delete the messages.

Click Create Filter.


For more information about email filters, see the Google Apps Help Center.

Create an Email Signature

You'll need to create a new email signature in Google Apps. 

  1. Access Google Mail.
  2. In the upper-right corner of the Mail window, click Settings. 
  3. On the General page, in the Signature section, create your signature. 
    4.
  4. Click Save at the bottom of the page.

Note: 
  • Your signature is plain text by default. You can format your signature using the Rich Text Signatures feature in Google Mail Labs:  (In the upper right of your Mail window, click Settings > Labs.)
  • You can set up only one signature.

Create Personal Mailing Lists

If you used personal mailing (distribution) lists in Outlook, you can recreate them in Google Apps, using your contacts manager. For details, see Add a Contact or Group.


To complete the switch from Outlook Calendar to Google Calendar, you might need to set a different default reminder time for events, and turn on invitation replies (notifications you receive when attendees accept or decline your invitations).  

Set Up Event Reminders and Invitation Replies

By default, the event reminder is turned off for Google Calendar. You can turn reminders on, and choose whether to receive a pop-up notification or an email notification:

  1. Access Google Calendar.
  2. In the upper-right corner of the page, click Settings. 
  3. Click the Calendars tab.
  4. Under My Calendars, click the Notifications link for your calendar. For example:

  5. In the Event reminders section, click Add a Reminder:


  6. Set reminder options. 

  7. In the Choose how you would like to be notified section, select the email check box for Invitation replies.


    8.
  8. Click Save at the bottom of the page.


 
The following are some key features that make Google Mail different from Outlook.. 

Email Conversations Instead of Multiple Messages

Rather than listing each message reply as a new message in your Inbox, Google Mail groups a message and its replies in a conversation, which is listed only once. Opening a conversation shows all its messages in a neat stack, which you can easily collapse or expand. When a new reply arrives, the stack grows and the conversation is marked as unread, indicating there’s something new to look at. Grouping messages this way allows you to quickly retrieve all messages within a thread and reduces inbox clutter.

Here's how a conversation appears in your Inbox:


Here's what an opened conversation looks like:

Labels and Stars Instead of Folders 

Instead of organizing messages in folders, you can organize your Gmail conversations by applying labels. The conversation remains in your Inbox with the label clearly shown. You can list all conversations associated with a label, similar to opening a folder of messages. But unlike with folders, you can view all conversations in your Inbox at once, regardless of label. And if a conversation applies to more than one topic, you can give it multiple labels, retrieving it with any label. Learn more about using labels

 
The "stars" feature provides another way to categorize and access messages. Simply click the star icon to the left of any message to highlight it. You can then display any starred messages by clicking Starred in the left pane.

Archiving Online Instead of Saving to Your Desktop

With Google Apps Mail, you no longer risk running out of space for storing email. Instead, you get 25 GB of online storage space for just your own email and attachments, all hosted on Google’s secure servers. With that much space, you no longer need to save messages on your desktop in personal PST files to free up disk space, but can archive messages online instead. An archived message is removed from your Inbox but you can still find it later by viewing All Mail or using search. Or, add labels to messages before you archive them for even easier retrieval. Learn more about archiving email



Google-Powered Search 

Google Mail features the same powerful search technology used on the Web to perform accurate keyword searches of all of your email and attachments. Search by keyword, label, date range, or a host of other options. By also archiving messages, you can instantly find any message you've ever sent or received, without having to create elaborate folder structures or keep unwanted correspondence in your Inbox. Learn more about searching for email


Send a Message

  1. Access Google Mail.
  2. In the pane on the left, click Compose Mail.



  3. In the To field, enter the first few letters of an recipient's full name to look up the address in your corporate directory.



  4. Enter a subject and the message.
  5. To add a file attachment, click Attach a file, and then browse to the file on your computer.

  6. Click Send.
A message appears at the top of the Mail window, confirming that your message was sent.

Reply to a Message

You can reply to just the sender or to all recipients of a message.

  1. Open the message or conversation. If the message is part of a conversation, open the conversation and select the message to reply to.
  2. At the bottom of the message card, click Reply or Reply to all.


  3. Optionally, add other email addresses to which to send the reply.
  4. Enter your reply in the message field.
  5. At the bottom of the message card, click Send.

Forward a Message

You can forward a single message in a conversation or an entire conversation.

To forward a single message:

  1. Open the message. If the message is part of a conversation, open the conversation and select the message to forward.
  2. At the bottom of the message card, click Forward.


  3. Enter the email addresses to which to forward the message, and add any notes in the message field.
  4. If the message has attachments, you can choose not to forward them by clearing the check box next to the file name, below the Subject field.
  5. At the bottom of the message card, click Send.

To forward an entire conversation:

  1. Open the conversation.
  2. At the right of the conversation view, click Forward all.


    3.
  3. At the bottom of the message card, click Send.

    Note:     All messages in the conversation appear in a single message card to the recipient. Each message is clearly marked, and messages are listed in order from oldest to most recent.

Print a Message

You can print a single message in a conversation or an entire conversation.

To print a single message:

  1. Open the message. If the message is part of a conversation, open the conversation and select the message to print.
  2. Click the down arrow to the right of Reply, and then click Print.


    A printer-friendly version of the message appears.
  3. Use your web browser's Print options to print the message.

To print an entire conversation:

  1. Open the conversation.
  2. At the right of the conversation view, click Print all.


    A printer-friendly version of the conversation appears.
  3. Use your web browser's Print options to print the message.

    Note: Each message in the conversation prints on a separate page.

Notes About Google Mail

You'll find that Google Mail provides robust, business-class features, many of which are not available in Outlook. However, some of the features and capabilities you might be used to in Outlook are not available in Google Apps or were not included in our implementation, including:
  • Offline access -- Your computer must be connected to the Internet to use Google Mail. (Unless you activate the Offline function in settings)
  • Message alerts -- You'll no longer see a message "snippet" in the lower-right corner of your desktop when a new message arrives. (Unless you have Google Talk running).
  • Message flags (such as Important and Follow-up) -- However, you can use stars and labels to highlight messages in your inbox.
  • Message sorting -- You can't click the column headings in your Inbox to sort messages.
  • Drag-and-drop for attachments -- To attach a file to an email message, you must use a dialog box to choose it from your desktop.
  • Message recall -- If you send a message that you wish you hadn't, you can't recall it to prevent recipients from opening it. (Unless you enable the 'Undo Send' function in Google Labs). 
  • Read/Return receipts -- There's no option to get a notification when a recipient opens your message.
  • View options -- You can't change the placement of the reading/preview pane or move any components in the Mail window.
  • Multiple email signatures -- You can't set up multiple signatures for email.

With Google Calendar, you can create a calendar event in multiple ways: using the Create Event link, clicking on the calendar, or using the Quick Add feature. 

Create an Event

To create an event:
  1. Log in to your Google Calendar.
  2. In the upper-left of your calendar, click Create Event to open the event details page.


  3. Enter details, such as recurrence, attendees, an agenda, and a reminder. 
  4. Click Save.

Or, click on the calendar:

  1. Click a spot on your calendar to create a 1-hour event, or click and drag to create an event of more than 1 hour. Then type the event title in the box. For example:



  2. Click Create Event to publish the event, or click edit event details to invite attendees, add an agenda, and so on.

Or, use Quick Add:
With Quick Add, you can type text such as "Meeting with Jane at 2pm next Wednesday," and Quick Add enters a new event on your calendar. If you type the full email address of an attendee, such as "joe.richards@soloarmora.com," Quick Add adds the attendee to the guest list and asks you if you want to send an invitation to the attendee.

  1. In the upper-left corner of your calendar, click Create Event to open the event details page.


  2. Type a description of your event. For example:



  3. Click the plus sign.


Invite Attendees and Enter Event Details

If you've already published your event, you can edit its details by clicking the title of the event on your calendar:


Note: Once you've finished entering event details, click Save at the bottom of the event details page.


To invite attendees:
  1. Open your event.
  2. Click Check guest and resource availability.


  3. In the Find a Time window, in the Attendees field, enter the first few letters of an attendee's full name to look up the address in your corporate directory.


    Important: You can add a group (mailing list) address to the attendees list, if your administrator set up groups for your domain. Or, you can create your own contact group, using the contacts picker, which allows you to choose contacts from your corporate directory. You can then add that group to the attendees list. For details about creating contact groups using the contacts picker, see Add a Contact or Group.
    4.
  4. In the Find a Time window, check availability of attendees. This window shows the free/busy information for any employee, even those still using Outlook. If necessary, use the options in the window to change the time for your event.
  5. Click OK.
  6. Alternatively, you can invite attendees as follows: In the Guests box on the right, enter the email addresses of the people you're inviting, or click the Choose from contacts link to open the Contacts Picker, with which you can find addresses of others in your organization, or add a contact group that you already created. (For details, see Add a Contact or Group.)



    Important: If you copy and paste an attendee list from Outlook Calendar to Google Calendar, you must change the semicolons that separate the addresses to commas.

  7. Optionally, in the Guests box on the right, let attendees invite more people to your event or view who else was invited.
  8. Click Save.
Google Calendar asks you whether you want to send invitations to the attendees.
Your attendees can respond to the event and leave comments in the event details.

To book a room or other resource for your event:
  1. Open your event.
  2. Click Check guest and resource availability.



  3. In the Find a Time window, under Where, do either of the following:
    • Start typing any part of the room or other resource's name in the "filter room" box. A list of matching resources appears in the list. For example:



    • Browse the list to find the room or other resource you want to book. For example:



  4. Check the icon to the left of the resource name to see if it's available during the time of your event:
     - Resource available
     - Resource not available 
  5. To see all the free/busy times for a resource, select the resource in the list and then click Add. The resource appears in the attendees list. If necessary, use the options in the window to change the time for your event.
  6. To book the resource, make sure it's in the attendees list, and then click OK.


To set a reminder for your event:

  1. Open your event.
  2. In the Options box on the right, choose the type of reminder you want (pop-up or email message) and when you want to receive it:

    3.
  3. To add more reminders, click Add a reminder. 


To set up a recurring event:

  1. Open your event.
  2. Select an option in the Repeats drop-down list:


Add an Attachment to an Event Invitation

By default Google Calendar doesn't let you add a file attachment directly to a meeting invitation. However, you can add a link to a document on your intranet or to a document you created in Google Docs. 

To attach a Microsoft Office document, you can upload it first to Google Docs (which converts it to the Google Docs format), and then add the URL to the Google Document to your event. Alternatively, send the attachment in a separate email message.

  1. Open your event.   Then copy and paste the URL to the document in the Description field:

    2.



Attach Doc - Labs Function
  1. Make sure the Attach Google Docs Calendar Lab is enabled in your Labs settings: Click Settings > Labs. 
  2. Open your event.  In the event details, click Attach a Google Document.
Note: Alternatively, you can do either of the following: 
  • Send the attachment in a separate email message to attendees.
  • Schedule the event through Google Mail: Compose a new message and attach the file. Then click Add event invitation and enter information about the event.

Share Your Calendar

By default, your "free/busy" calendar information is shared with everyone in the your domain. You can share additional information with everyone or just specific employees, or stop sharing all calendar information.

  1. Access your Google Calendar.
  2. In the My calendars list on the left, click the down-arrow next to the appropriate calendar, and then select Share this calendar. 



  3. Select the sharing options you want to use for your calendar.

View Another User's Calendar

If other users have shared their calendars with you, you can add them to your list of shared calendars. If a user hasn't yet shared his or her calendar with you, can send a request to that person. 

  1. Access your Google Calendar.
  2. In the Other calendars box on the left, click the Add down-arrow, and then select Add a friend's calendar.


  3. Enter the appropriate email address, and then click Add.
    If the user has shared his or her calendar, it appears in your list under Other calendars, and the user's events appear on your calender. 
    Note: To hide or show the user's events on your calendar, simply click the calender in your list.
  4. If the user has not shared his or her calendar, a page appears, on which you can send a request to the user. Edit the default message if you like, and then click Send Request. 

Print Your Calendar

  1. Make sure the calendars you want to print are selected in your list under My Calendars. If not, simply select the calendars to highlight them. 
  2. At the top of the calendar view, select the view you want to print; for example, Day or Week:


  3. At the top of the calendar view, click Print.
    The Calendar Print Preview window appears, on which you can select a font size, page orientation, and other options.
  4. Select the options you want, and then click Print.

Create a New Calendar

In addition to your account's primary calendar, you can create any number of secondary calendars. Each calendar you create appears in your list under My Calendars. 

  1. Access your Google Calendar.
  2. In the My calendars box on the left, click Create. 
    The Create New Calendar window appears.

  3. Enter a name for the calendar. You can also select a time zone and sharing options for the calendar.
  4. When you're finished setting up the calendar, click Create Calendar.

Note: The number of calendars you can create at one time is limited. If an error message appears after you create several calendars, wait 24 hours, and then try again.

Notes About Google Calendar

Google Calendar provides most of the features you're used to in Outlook. However, some features aren't yet available in Google Calendar:  

  • Offline access --  Your computer must be connected to the Internet to use Google Calendar. 
  • Invitation alerts -- You'll no longer see a message "snippet" in the lower-right corner of your desktop when a new invitation arrives. (applies only if not enabling Google Talk Labs Edition)
  • Drag and drop for attachments -- To add an attachment to an event, you must provide a link to it on the intranet or in Google Docs.
  • Custom view options -- There's no separate reading pane or custom views, and you can't move any components in the Google Calendar window. 

About Your Contacts

Your contacts in Google Apps fall under one of the following two categories: 

  • Personal contacts: If you imported your personal contacts from Outlook to Google Apps (using the instructions in this guide), you can use the Google Apps contacts manager to access all of these contacts and add new contacts and contact groups. You can look up a contact to find email addresses and personal profile information, as well as quickly list all of the email conversations you've had with the contact.

    •
  • Corporate contacts: The email addresses of all people in your organization and outside contacts (such as vendors and suppliers) that were added to Google Apps. You can access these addresses when you compose and email message or schedule an event, using either auto-complete address entry or the contacts picker.

Use Auto-Complete Address Entry

Google Apps contacts manager knows the addresses of all your personal contacts and all people in your organization, mailing lists, vendors, suppliers, and so on. In addition, it automatically remembers email addresses of other people outside of your organization with whom you've corresponded. Therefore, when you start typing an address in an email message or event invitation, the addresses of personal contacts, employees, and anyone with whom you've corresponded automatically appear. For example:



Use the Contacts Picker

The contacts picker lets you select any of your personal or corporate contacts when composing and email messages or scheduling an event. With the contacts picker, you can search for contacts using auto-complete address entry, or browse the list:


To access the contacts picker when composing and email message:

Click the To: link:


To access the contacts picker when scheduling an event:

In the event details window, click Choose from contacts under Add Guests:

View Your Personal Contacts

  1. Log in to Google Apps.
  2. On the left, click Contacts.
    Your contacts list appears. For example:



  3. To view a contact's information, select its check box.

Add a Contact or Group

To add a contact:

  1. View your Contacts list. 
  2. Click the New Contact button in the upper-left corner of the contacts manager.
  3. Enter your contact's information in the fields. For additional fields, click More.
  4. Click Save.
Note: Each time you reply or forward an email message, or move a message from the Spam folder to your Inbox, contacts manager adds the email addresses to the Suggested Contacts area of your Contacts list.
To add a contact group using personal contacts:

  1. View your Contacts list.
  2. Click the New Group button in the upper-left corner of the contacts manager.
  3. Enter the name of the group.
  4. Click OK.
  5. In the Contacts list, select the contacts you want to add to the group.
  6. Open the Groups drop-down list at the top of the pane on the right.
    7.
  7. Select the group to which you want to add the contacts.

    Note:     When sending email messages or inviting attendees to an event, you can enter the name of the group in the To field, instead of entering each contact individually.

To add a contact group using the contacts picker for corporate contacts:

  1. Open the contacts picker by doing one of the following:
    • If you are composing an email message, click the To: link.
    • If you are creating an event invitation, under Add Guests, click Choose from contacts.
    The contacts picker appears:



  2. In the Search contacts box, start typing the name of a contact you want to add to the group. Then click the name to add it to the list below:



  3. Continue adding contacts to the group.
  4. When you are finished, click Save as Group.
  5. Enter the name of the group, and click OK. For example:


  6. To add the group to your email message or event invitation, click Done.

Note: You can quickly invite the same group to any future events you schedule in the future:
  1. In your invitation, click Choose from contacts.
  2. Selecting the group in the drop-down list in the contacts picker:



  3. Click Select all:

Google Apps Tutorials



Google Apps Quick Videos

Brief video introductions to features in Google Mail, Google Calendar and Google Docs.  QuickTime is required to view the videos.



Google Apps
Video Title
Google Shortcut
 What is Google Apps? (4:35 min.)



Google Mail (Gmail)
New to the Gmail interface? Wondering what the different areas are and how they function? Explore the Gmail interface and learn about its features and functionality in this highly interactive presentation.

Interested in adding this interaction to your Google Site? Download the instructions and learn how to quickly add the interaction for your users.

Video Title
Google Shortcut
 Gmail Overview
(3:31 min)

Video Title
Google Shortcut
 Searching for Messages (0:36 min.)
Video Title
Google Shortcut
 Using Labels
(1:18 min.)

Video Title
Google Shortcut
 Archiving Messages
 (0:59 min.)

Video Title
Google Shortcut
 Using Threaded Conversations
(0:59 min.)



Google Calendar
New to Google Calendar? Explore Google Calendar and learn about its features and functionality in this highly interactive presentation.

Interested in adding this interaction to your Google Site? Download the instructions and learn how to quickly add the interaction for your users.

Video Title
Google Shortcut
 Scheduling Meetings (1:30 min.)

Video Title
Google Shortcut
 Sharing Calendars (0:28 min.)



Google Docs
Video Title
Google Shortcut
 Sharing Docs
(0:36 min)



Self-Paced Training Videos:

Designed for new users, this course is a high-level look at Google Mail and Calendar. In this course, you'll learn about working with email messages, threaded conversations, contacts, labels, and filters. You'll also learn about using your calendar, including how to sync events from Outlook, work with events, and customize the calendar to work for you. (1 hour)

This course is for users who are ready to move to the next level in understanding Google Mail and using it to its full potential. In this course, you'll take a deeper look at labels, filters, and archiving, and learn how to construct effective searches so you can find any message in your Inbox. You'll also learn some basic tips and tricks that every user should know, as well as get a high-level introduction to the top three email management methodologies, which can help you to effectively manage your Inbox. (1 hour)


 This course consists of a series of videos for new users of Google Mail.



Admin Assistant Videos

This short video walks Google Apps Administrative Assistants through the steps required to become a delegate of their supervisor's Gmail Inbox. (2 min.) Click here to view this video in Windows Media Player format. This video is also close-captioned in the following languages on YouTube: French, German, Italian, Japanese, Norwegian and Spanish

This short video walks Google Apps Administrative Assistants through the steps required to become a delegate of their supervisor's Google Calendar. (4:20 min) Click here to view this video in Windows Media Player format. This video is also close-captioned in the following languages on YouTube: French, German, Italian, Japanese, Norwegian and Spanish
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